Sanixway Refund and Returns Policy
Except for any products designated on the Website as final sale or non-returnable, including, without limitation sale items (including bundles, and all Sanixway hand soap tablets), we will accept a return of the product for a refund of your purchase price, less the original shipping and handling costs and a restocking fee, provided such return is made within 15 days of purchase with valid proof of purchase and provided such products are returned in their original condition.
Note on Refunds: Refunds include only the cost of the product; we do not refund shipping fees or customs fees you may have paid on your original purchase. If you are returning your product before opening the box, please do not open the box or break the security seal before returning it. Receiving a sealed box will significantly speed-up your refund once the box is received at our returns facility. 10% will be deducted from your refund to cover shipping and restocking costs.
The damaged or used products are not eligible for refund. Refunds are processed within approximately 7 to 10 business days of our receipt of your merchandise at our return facility. Your refund will be credited back to the same payment method used to make the original purchase on the Website.
Contact us at firstname.lastname@example.org for questions related to refunds and returns.