What can I return?
You may return most new, unopened items sold within 5 days of delivery for a full refund.
When will I get my refund?
Usually in about 2-3 weeks. Most refunds are fully refunded in 3-5 days after we receive and process your return.
Does SanixWay offer replacements?
Yes, If you received a damaged or defective item, we’ll ship you a replacement of the exact item.
SanixWay Return Policy
Items shipped from SanixWay can be returned within 5 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.
SanixWay items can take up to one week for an item to reach us once you return it. Once the item reaches our fulfillment center, allow for up to two business days for us to receive and process your return. After the return is processed it may take 5 to 7 business days for the refund to show up depending on the refund method you chose. The amount will be refunded in CAD and is according to the conversion rate at the time the refund was issued.